Monday 29 October 2007

On Discounts

This is another of my numerous pet hates. I have a lot of pet hates really. Possibly enough to form a Menagerie of Hate, but thats another story.

There are certain circumstances under which a discount is acceptable. Ex-display products for example. Or products with damaged packaging, no problem. If you're buying a lot of stuff that comes to a decent total (like £200+ at least), and you're nice, i may also then consider a discount.

I will not give a discount for the following reasons:

-If you've seen a single item you like, and want to pay less. If i was going to hand out a discount on a single £180 item, why bother pricing it at £180 in the first place? (bear in mind i am not asked 'could i have a discount?' but am instead asked 'how much discount will you give me?' as though i intended to charge you less than sticker price all along)

-If you are incredibly tight-fisted and can't see your way to paying the full price for what you want. For example, I have been confronted with situations like: "£9.99? That's a bit expensive. Will you give me discount?" The answer will be no. A thousand times no.

-If you've bought more than five items. As i've said before, thats fine if those items are a few hundred pounds worth. However, if the combined sum is under £20 don't even ask. I don't care if you 'bought all this stuff' it's still not worth any money off.

-If you haven't brought enough money. Just... no.

-Because the product has been opened. Sorry, but it's still new, and in full working order. The packaging is in good condition. Not to mention that it was you that opened it in the first place.

These examples, and countless more besides, are all completely genuine. It's amazing how many people think they're entitled to a discount for no apparent reason. It's not as though i like them in any way.

People! Prices are there because thats what you have to pay for the product in question! Discounts are the exception, not the rule!

Oh, and don't go moving a product to a different peg, so you can use the 'you have to honour the sticker price' argument on me. That's only true if the sticker price for the same product is different to what the till rings up. I can tell if you move it, you know.

1 comment:

Mean Mom said...

People like Dominic Littlewood and Martin Lewis(moneysavingexpert.com) have a lot to answer for. Then again, maybe Joe Public just doesn't understand exactly what they are trying to say.

My middle son worked part-time in the local garage/Sainsburys while he was in sixth form. A few customers would come in and ask for discount off the food and household items! (Not the short-dated food, that was automatically reduced.) They hear the word barter on tv, and think it should apply to everyting.